Issued one day before departure at the company’s office
Check your air ticket carefully. The ticket indicates the local departure time of the aircraft.
Flight check-in starts 2 hours 30 minutes before the departure time.
The travel company is not responsible for the cancellation, delay or change of your flight.
Please do not leave luggage and personal belongings unattended (our company is not responsible for their loss).
FLIGHT: FLIGHT TIME Moscow-Barcelona – 4 hours 20 minutes, Moscow-Malaga – 5 hours 30 minutes. During the flight you will be offered drinks, hot meals (1 time during the flight), duty-free goods.
MEDICAL INSURANCE: By booking a tour, you become the owner of an insurance policy.
Be sure to read the instructions in your policy and follow them if necessary.
CHECK FOR THE FOLLOWING DOCUMENTS:
Passport valid for at least 6 months
Tourist package (Voucher)
If a child under 18 years old is traveling with one of the parents, permission from the other parent is required, certified by a notary. Photographs of children aged 5 years and older must be pasted into the parent’s passport.
Certificate from the bank for the export of currency (If exported more than 10,000 US dollars per person)
TIME: According to A2zgov, on the mainland of Spain and in the Balearic Islands, time is 3 hours behind Moscow time and 4 hours behind Tenerife.
CUSTOMS RULES: DEPARTURE FROM THE RUSSIAN FEDERATION: Export of currency: presentation of a customs declaration when leaving the Russian Federation is not required if the amount of cash does not exceed 3,000 euros. To board a flight, you must go through customs inspection, for which you must fill out a customs declaration (if the amount of cash currency exceeds 3,000 euros ). When filling out the declaration, do not forget to indicate the entire amount of foreign currency that you took with you; for the export of more than 10,000 euros, a bank certificate (valid for 1 year) or an entry customs declaration (valid for no more than 1 year) with the appropriate customs marks is required.
The duty-free import standards are as follows:
duty-free import of 200 cigarettes, 1 liter of spirits, 50 g of perfume, up to 0.25 liters of cologne is allowed.
ARRIVAL IN SPAIN:
At the airport of your destination, you must go through passport control. Then you get your luggage (if you checked it in). When you leave the airport in the waiting room you will be met by a representative of the host country with a sign. You will be given the number of the bus to the hotel. If you have ordered an individual transfer, you will be shown a car and provided with all the information about the time of meeting with the guide, his name and phone number.
Please do not leave luggage and personal belongings unattended (our company is not responsible for their loss). During a group transfer from the airport to the hotel, the guide will answer your questions.
DEPARTURE FROM SPAIN:
At the appointed time, be at the hotel lobby with your luggage.
Have you handed over the key to your room to the administrator;
Have you taken your passport, ticket and all your valuables;
Have you paid your bills for additional services (telephone calls, mini-bar, ordering food and drinks in the room, etc.) When paying for additional services (use of the mini-bar and telephone in the room), ask for bills and do not throw them away before leaving the hotel. This will save you from unnecessary hassle when leaving the hotel.
ACCOMMODATION IN THE HOTEL:
Check-out time in hotels at 12.00 noon.
This means that if you have not ordered a “late check-out” (late check-out) from us, then the time you paid for staying in the room ends at 12.00 noon, but you yourself can extend your stay in the room for an additional fee.
4-5* hotels usually have safes in the rooms. If there is no safe in the room, we recommend storing money, jewelry and passports at the reception. If you lose your key, you will have to pay a fine. The administration is not responsible for the valuables left in the room.
TRANSPORT: At any time you can call a taxi by phone from the hotel or bar. The taxi stops and is just outside as soon as you raise your hand. If you need information on public transport, ask your guide or hotel reception, which usually has a guide to bus and train times.
RENT A CAR: In the resort areas you can easily rent a car. The driver must be at least 21 years old. Rental cars such as Opel Corsa or Ford Fiesta cost an average of $40 per day. When concluding a contract, you need a passport, a Russian driver’s license (at least a year of experience) and, as a rule, a deposit of 100-200 US dollars, which is returned at the end of the rental period (if the car is not damaged). As a rule, the cost of gasoline is not included in the rental price. If the client receives the car with a full tank, then he must also return it with a full tank. The cost of one liter of gasoline is approximately 0.9 dollars. The cost of renting a car includes insurance.
Passport and travel documents should preferably be kept separately from money; if they are lost, the costs associated with obtaining duplicates are paid independently.